Terms of Service - EscrowPeer

1. Acceptance of Terms

By accessing or using EscrowPeer ("the Platform", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

EscrowPeer is a peer-to-peer (P2P) crypto escrow platform. We act as a neutral custodian, holding cryptocurrency on behalf of a seller while a buyer and seller complete a fiat payment transaction. We do not buy or sell cryptocurrency ourselves and we are not a financial services provider, broker, or exchange.

3. Eligibility

You must be at least 18 years old and legally capable of entering binding agreements in your jurisdiction to use the Platform. By registering, you confirm you meet these requirements. The Platform is not available to residents of jurisdictions where P2P crypto trading is prohibited by law.

4. Account Registration and KYC

You must provide accurate information during registration. All traders must complete KYC (Know Your Customer) verification before initiating or accepting any trade. KYC documents must be authentic and unaltered. Providing false identity documents is a serious breach and will result in immediate account suspension and may be reported to relevant authorities.

You are responsible for maintaining the security of your account credentials. You must notify us immediately if you suspect unauthorised access to your account.

5. Escrow Service and Trade Mechanics

When a seller creates a listing, they deposit the specified cryptocurrency to a platform-controlled custodial wallet address. We hold these funds in trust until the trade resolves. The crypto is released to the buyer's wallet only after the seller confirms receipt of fiat payment, or pursuant to a dispute resolution outcome. We do not speculate with escrowed funds and they are held in designated wallets separate from operational funds.

Trades are subject to the payment window set by the seller. If payment is not confirmed within the window, the trade may be cancelled.

6. Fees

We charge a platform fee on each completed trade. The current fee structure is displayed on listings and within the trade room before you commit to a trade. Fees are deducted from the escrowed amount at the time of release and are non-refundable once a trade completes.

7. Prohibited Activities

You must not use the Platform to:

Launder money or fund illegal activity
Engage in fraud, scams, or misrepresentation
Manipulate prices or trading activity artificially
Create multiple accounts to circumvent bans or limits
Upload malicious files or attempt to exploit platform vulnerabilities
Impersonate other users, staff, or administrators
Use bots or automated scripts to interact with the Platform

Violation of these prohibitions will result in immediate account suspension and may be reported to law enforcement.

8. Disputes

Either party to a trade may raise a dispute. Upon dispute initiation, the escrowed funds are frozen and we will review the case. We will make a good-faith determination based on available evidence including chat logs, payment proof, and blockchain records. Our dispute resolution decision is final and binding. We reserve the right to release funds to either party at our sole discretion following review.

9. Ratings and Reviews

Trade ratings are submitted voluntarily by users. Ratings must be honest and relate only to the specific trade. We reserve the right to remove ratings that are fraudulent, abusive, or violate these terms. Ratings cannot be removed simply because one party dislikes the feedback given.

10. Limitation of Liability

We provide the Platform on an "as is" basis. To the fullest extent permitted by applicable law, we exclude all liability for: loss of funds due to fraud by the counterparty; volatility in cryptocurrency prices during the trade window; technical failures outside our direct control; or actions taken in good faith during dispute resolution. We are not liable for indirect, consequential, or punitive damages.

11. Account Suspension and Termination

We may suspend or terminate your account at any time for breach of these terms, suspected fraudulent activity, failure to complete KYC, or at our sole discretion with reasonable notice. If your account is terminated while funds are in escrow, we will hold those funds pending dispute resolution or applicable legal requirements.

12. Modifications to Terms

We may update these terms at any time. We will notify registered users by email and in-app notification at least 7 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the revised terms.

13. Governing Law

These terms are governed by applicable law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in our jurisdiction of registration.

14. Contact

Questions about these terms should be submitted via your account's support ticket system or by contacting us through the contact details in our platform settings.